FAQ – About our Services


What is the ES LASER technical support number?

+33 556 644 029 – contact@eslaser.com

In which countries does ES LASER offer technical support?

ES LASER supports its customers all over the world, throughout the life of their laser machines.

Do the laser machines manufactured by ES LASER offer assistance in troubleshooting?

Each of our laser machines is equipped with a program called “AnyDesk”. This program allows our engineers to act in remote maintenance with you, in real time, anywhere in the world.

All that is required is that the machine is connected directly to a high-speed Internet connection.

How does ES LASER manage breakdowns?

More than 85% of breakdowns are solved by telephone assistance with remote control of the machine; when necessary, our technicians travel to the customer’s site, anywhere in the world, in the shortest possible time.